Privacy Policy
Last updated: January 10, 2026
At Fortex Labs ("we", "us", "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Hair Transformer: AI Assistant mobile application ("App").
1. Information We Collect
We collect the following types of information:
1.1 Photos and Images
- Photos you upload for hair style transformation
- AI-generated transformation results
- Photos are stored on our secure servers
1.2 Account Information
- Email address (if you register with email)
- Authentication data (Firebase Authentication)
- Anonymous user identifiers (if using guest mode)
1.3 Usage Data
- App usage statistics and preferences
- Style selections and transformation history
- Credit purchase and usage history
1.4 Device Information
- Device type and operating system version
- Unique device identifiers
- App version information
2. How We Use Your Information
We use the collected information for the following purposes:
- Hair Transformation: To process your photos and generate AI-powered hair style transformations using Google AI services
- Service Delivery: To provide, maintain, and improve our services
- Account Management: To manage your account and credit balance
- Analytics: To understand how users interact with our App (via Firebase Analytics)
- Customer Support: To respond to your inquiries and provide assistance
3. Photo Processing and AI
Important: Your photos are processed using Google AI services for hair transformation purposes only. We do not use your photos to train AI models. Your photos are:
- Processed solely for generating your requested transformations
- Stored on our secure servers
- Not shared with third parties for marketing or advertising purposes
- Not used for AI model training
4. Data Retention
We retain your data according to the following policies:
- Photos and Transformations: Stored as long as you keep them in your gallery. If you do not delete them, they will be automatically deleted after 1 year of inactivity.
- Account Data: Retained until you request account deletion
- Usage Data: Retained for analytics purposes for up to 2 years
5. Third-Party Services
We use the following third-party services:
- Google AI Services: For AI-powered hair transformation processing
- Firebase Authentication: For user authentication and account management
- Firebase Analytics: For app usage analytics
- RevenueCat: For in-app purchase and credit management
Each of these services has their own privacy policies governing data usage.
6. Data Sharing
We do not sell, rent, or share your personal information or photos with third parties for marketing purposes. We may share your information only in the following cases:
- With service providers necessary for app functionality (as listed above)
- When required by law or legal process
- To protect our rights, privacy, safety, or property
- With your explicit consent
7. Data Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure server infrastructure
- Access controls and authentication
However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the following rights regarding your data:
- Access: Request access to your personal data
- Deletion: Request deletion of your data at any time by contacting us or using the "Delete My Data" feature in the app
- Correction: Request correction of inaccurate data
- Portability: Request a copy of your data in a portable format
9. Children's Privacy
Hair Transformer is rated 4+ on the App Store, but due to in-app purchases, we recommend parental supervision for users under 13. We do not knowingly collect personal information from children under 13 without parental consent.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be notified through the App.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]